YOUR INFORMATION

Privacy Policy

Sunflower Apothecary respects your privacy and is committed to protecting your personal information.

This policy explains what information we collect, how we use it and your rights regarding your personal data.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Postal address
  • Email address
  • Telephone number (if provided)
  • Order details
  • Payment information (processed securely through PayPal or other agreed methods)

We only collect information necessary to process your order and provide customer support.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Respond to enquiries
  • Provide customer support
  • Maintain order records
  • Meet legal and accounting obligations

We do not sell, rent or share your personal information for marketing purposes.

Marketing Communications

We will only send marketing communications if you have specifically requested them.

You may withdraw your consent at any time.

Cookies

This website may use essential cookies to ensure the website functions correctly.

Cookies do not generally identify individual users personally.

You may disable cookies through your browser settings if you wish.

Data Storage

We take reasonable steps to protect personal information from unauthorised access, disclosure or misuse.

We retain only the information necessary to fulfil our legal, accounting and customer service obligations.

Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information where permitted by law
  • Object to certain uses of your information
  • Withdraw consent where consent has been provided

Requests may be made using the contact details on our Contact page.

Third-Party Services

Payments made through PayPal are subject to PayPal’s own privacy and security policies.

We encourage you to review their policies directly.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us.